How does DOCUGO work?

DOCUGO simplifies the will search request with a clear, secure process offered remotely.

A simple process

Our team supports you in preparing the file, verifying the information, and following up on the planned procedures. The goal is to make the will search simpler for families, loved ones, and liquidators.

The steps in the DOCUGO process

Step 1 — Fill out the form

You complete the DOCUGO form with the required information about the deceased person and the applicant. This information helps correctly identify the file and prepare the request. You can access the documents to complete from our forms page.

Step 2 — Submit the required documents

You submit the necessary documents, including the death certificate or a copy of the death record, when available. The document must be clear, complete, and legible.

Step 3 — File validation

DOCUGO verifies the information received to ensure the request is complete before processing. If any information is missing, our team may contact you.

Step 4 — Will search

Once the file is complete, DOCUGO carries out the necessary procedures to obtain the will search certificates.

Step 5 — Receipt of results

Available results are sent to the applicant according to the planned terms. If a will is registered, the certificate may indicate where to request a copy.

What can delay a file

A file may be delayed if the death certificate is missing, if information is incomplete, if documents are illegible, or if processing times are longer than expected. To answer common questions before you begin, consult our FAQ.

Start a request

To get started, use the secure DOCUGO form. You can also consult the pricing page before choosing the regular or expedited service.